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November 21, 2019 at 1:30 PM - Audit Committee Meeting

Call to Order
Speaker(s):  Trustee Cannata
Roll Call/Declaration of Quorum
Speaker(s):  Beth Chancellor
Information Item
A. Internal Audit Reports with List of Outstanding Audit Recommendations
Speaker(s):  Blayne Clements
Description:  A list of internal audits completed between August 27, 2019 and October 29, 2019 are included below.  The audit reports are included in your board materials.
  1. Review of Alleged Time Theft, issued September 13, 2019
  2. Annual Review of the President's Office, issued October 25, 2019
With all recommendations included in audit reports, management must identify what actions will be taken, who is responsible for that action and provide an expected date of completion.  After the expected completion date has passed, Internal Audit will perform a follow-up review to determine what action was taken and if that action adequately addresses the issue in the report. Internal Audit generally does not issue reports for follow-up reviews; however, we do maintain a list of outstanding audit recommendations, which is also included in your board materials.
B. Client Satisfaction Survey Results - Fall 2019
Speaker(s):  Blayne Clements
Description:  The Office of Internal Audit is committed to a continuous quality assessment and improvement program.  This program includes periodically soliciting feedback directly from the clients we have served about the quality of services we have provided.  Each April and October, the Office of Internal Audit sends a 10-question survey to staff who have had significant interaction with the office pursuant to internal audit engagements for the previous six months.  The survey responses are anonymous to ensure candid feedback.  The results of the fall 2019 survey are included in your board materials.
Attachments: (2)
C. Information Technology Security Update
Speaker(s):  Judy Molnar
Description:  Judy Molnar, Associate Vice President and Chief Information Officer, will provide an overview on Information Technology Security.
Speaker(s):  Trustee Cannata
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